heather meadowsalice@wonderland.com
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- 91 webster street,  san francisco  ca  94117   «  »  415.713.4413

»  objective - -
a position in a vibrant, creative, team-oriented environment at a company with proven customer focus & a devotion to technology

»  current dark garden
san francisco, ca
pattern drafter
for custom clothing
january 2002 -- present
  • responsible for meeting with clients, assessing and refining their design needs, then drafting patterns to fit their individual body type
  • responsible for website updates and email maintenance and support for small, independently owned company that relies on online sales


  • wonderland.com
    pacifica, ca
    system engineer
    august 1994 -- present
  • co-own and administer network of computers offering free shell accounts, web hosting and mailing list management for over 50 users

  • »  experience peoplesoft, inc.
    pleasanton, ca
    web producer, field connection website
    july 2002 -- may 2004
  • member of small team tasked with migrating Field Connection sales website from Lotus Notes to Teamsite Interwoven
  • responsible for populating data, verifying pages, and tracking results
  • tasked individually with maintaining PeopleSoft Enterprise Performance Management website post-migration

  • netcentives, inc.
    san francisco, ca
    senior content engineer
    webmaster
    january 2000 -- august 2001
    september 1998 -- january 2000
  • managed and recruited original content engineering team
  • developed and enforced coding standards for all web content
  • implemented and administered third party content management platform to allow for scalable remote publishing to corporate websites
  • wrote specifications for new features, offering input during design phase of in-house servlet software for dynamic database-driven websites
  • re-architected three-tiered product websites and formalized web production process to vastly improve publishing efficiency
    (from three releases/month supported by one person to 60 releases/month supported by four people)
    clients: Lycos, American Express, CoolSavings, Disney, LookSmart, Nortel, Cisco, AltaVista, AOL/ICQ, Microsoft, ClickRewards

  • sun microsystems
    menlo park, ca
    web producer, solaris developer connection
    content producer, solaris developer CD
    january 1998 -- june 1998
    january 1997 -- january 1998

  • produced four quarterly CDs and an interactive website targeted at the developer community
  • defined audience needs for content and services and coordinated with internal partners, providing content to meet those demands
  • worked with cross-functional development and marketing teams to convert all CD content into a useable website, partnered with the java developer connection
  • recruited and managed external QA and HTML resources to implement two yearly graphic redesigns
  • developed the best possible user interface and information architecture for over 15,000 files, through evaluation of content usage patterns and customer feedback

  • vantive corporation
    santa clara, ca
    web developer
    september 1996 -- january 1997
  • responsible for testing and assisting production of enterprise client-server software for development of web interfaces to major databases

  • addicted to noise magazine
    santa cruz, ca
    production assistant
    november 1994 -- april 1995
  • designed and coded web pages on an extremely tight deadline for the web's first online music magazine
  • helped establish and define a first-generation web publishing process

  • apple computer
    cupertino, ca
    apple internet solutions
    webmaster
    october 1995 -- february 1996
  • worked within apple's "webmasters group" to develop and maintain coding standards for corporate websites
  • maintained a network of local and remote load-balanced macintosh web servers hosting a score of external websites
  • hand wrote all html and scripts for numerous apple websites, including always.apple.com, online.apple.com, quicktime.apple.com and quicktimevr.apple.com
  • managed production timelines and publishing process for large-scale websites
  • evangelized and actively worked on implementation of intelligent user-friendly designs on all sites, leveraging logs, feedback, and new technologies to improve usability in every successive redesign

  • apple online services
    security systems designer
    online publishing support
    february 1995 -- october 1995
    may 1994 - february 1995

  • defined and coordinated secure publishing requirements for all Apple internal and external user groups for migration of content from overgrown legacy system
  • specified and implemented security management software for Apple's online service, eWorld
  • mapped all possible user and group access control needs into a system of attributes to allow for a clean user experience
  • monitored & automated publishing processes, supporting clients and internal customers with publishing to a Stratus VOS mainframe

  • newton sales & marketing
    executive administrative assistant
    june 1993 - april 1994
  • serving as primary assistant to newly formed sales group, managed travel plans and shipping arrangements for nationwide Newton "Train the Trainer" tour, co-ordinating five people and forty locations
  • developed and maintained contacts database for all U.S. resellers of Apple Newtons, confirming each personally

  • »  skills
  • excellent cross-team communication, working with both marketing and technical teams
  • superior project management skills, including scope assessment, anticipating issues, contingency planning and delegation of work within a team
  • ability to coordinate, present, and educate groups on new technologies, tools, and process
  • in-depth understanding of internet technologies and online publishing requirements
  • effective process development & restructuring
  • proven contributions to information and experience design working within business requirements, design constraints, and technical factors to analyze, evaluate and apply findings
  • systems analysis and data visualization
  • regular user of: HomeSite, BBEdit, Visio, Photoshop, CVS & RCS, remote administration tools, bug tracking software, oodles of 'net apps, including web server software
  • operating systems: MacOS 9.1, WindowsNT 4.0, Windows2000, Solaris, FreeBSD, Linux
  • coding or editing of: html 1.0 - 4.0, jsp, javascript, css, cgi, xml/xslt, sql queries

  • »  education professional development
    courses in SQL, XML, CVS, JSP, & TeamSite templating and administration

    university of california, berkeley
    summer 1996

    university of california, santa cruz
    fall 1991 - spring 1993

    »  references available only on request.